Have a workflow question?
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Tell us what you are trying to do, what is slowing you down, or what you want to understand better.
For software questions, technical guidance, or feedback, start with the route that best matches your situation below.
A useful message has three parts
Clear context helps point the conversation in the right direction.
01
Ask about a product
Compare a tool with your current workflow, understand what it supports, or ask whether it fits the way your team handles files and spreadsheets.
02
Find technical guidance
Use the article library for practical SOLIDWORKS, CAD, manufacturing, and engineering reference topics.
03
Share feedback
Have an idea for a tool, a question about an article, or feedback that could make an engineering workflow clearer? Share the context and the result you want.
Make the first reply useful
What to include
- the product, workflow, or article you are asking about
- what you expected to happen and what happened instead
- the file type, approximate size, or project context when relevant
- the outcome you want to reach
Protect your project
Keep sensitive details out
Do not include passwords, payment information, private credentials, or confidential design files in a first message. Share only the context needed to understand the workflow.
If a screenshot helps, remove customer names, internal paths, and other sensitive details first.
Ready when you are
Give the problem a clear starting point.
Continue exploring the software and guides, then share the clearest context for your question or feedback.